Analytics privacy

Google Analytics and Microsoft Clarity stay off until you allow analytics in Cookie preferences. We use them to understand how visitors find and use the Website and account portals, where they encounter problems, and which visits lead to purchases. Declining does not prevent you from creating an account or making a purchase.

This measurement is for website analytics. We do not use these conversion events for Google Ads or ad personalization, and we do not grant Clarity advertising-cookie consent through this preference.

In addition to visits, pages viewed, and navigation, we measure:

• Signup: a completed account registration.
• Checkout: selecting a plan to begin the purchase process, before order review. Its value is the selected plan's estimated price, which may change before payment.
• Purchase and revenue: a payment verified with Stripe, reported when you return to your account after checkout. The purchase value reflects discounts applied to that payment.

With analytics allowed, we also count checkout stages, completion times and general errors directly on our Website. A random, temporary browser reference connects these stages for up to one hour. These records contain no names, email addresses, entered codes, form contents or payment details, and are not linked to your customer account. Reports cover the last 30 days; older stage records are removed as new events arrive. Google Analytics and Clarity scripts remain excluded from sensitive authentication pages.

Analytics reports may miss events if you decline analytics, use browser blocking, or do not return after payment. Purchase revenue records the value at purchase; later refunds are not automatically deducted. These reports help us assess the Website and are not our accounting records.

Conversion events can include the event type, product, quantity, currency, price or discounted purchase value, and an opaque transaction identifier used to distinguish purchases. These events do not include your name, email address, postal address, Boxcar account ID, trading account ID, password, or payment-card or banking credentials.

Google also processes browser, device, usage, page, and cookie information as described in our Privacy Policy and Google's Privacy Policy. Affiliate and Refer a Friend measurement is described in our referral privacy notice.

Clarity records page interactions such as clicks, scrolling, navigation, and layout changes. It combines these with browser, device, page, referrer, performance, and cookie information to produce session replays, heatmaps, and usage insights. A session replay reconstructs your interactions with the Website.

We use masking to hide personal, financial, and credential content in recordings, including the content of signed-in portal pages and form fields. Security-sensitive authentication and payment-return pages are excluded. Clarity does not record the contents of third-party payment or account-management frames. Our custom Clarity events and tags use general action and page categories, rather than names, email addresses, account identifiers, balances, or payment details.

Microsoft processes the collected usage information to provide Clarity and as described in the Microsoft Privacy Statement. Clarity normally retains session replays for 30 days. Replays we label or save as favorites and heatmap data may be retained for up to nine months.

Use Cookie preferences to change your choice at any time. Declining analytics stops future events, discards pending events, and clears Google Analytics and Clarity identifiers stored by this Website in your browser. It also stops future Clarity recording. It does not erase information already sent to Google or Microsoft, or required payment and account records.

For privacy questions or requests, contact support@boxcartrading.com.