Good questions.
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Boxcar offers simulated futures trading programs. Meet your plan's requirements to qualify for a simulated-funded account, where eligible performance can earn approved real payouts; selected traders may later be offered a live account after separate review and onboarding.

Yes. Boxcar opened on September 28, 2026, ahead of the October 1 date in earlier announcements. Choose a plan, and you can start trading with live market data as soon as your account is set up.

BoxcarPrime, BoxcarFlex, and BoxcarPayout begin with an evaluation; BoxcarFunded starts at the simulated-funded stage. Each is offered at $25K, $50K, $100K, and $150K, with different consistency, drawdown, sizing, and payout rules.

An Eval requires you to meet its profit target and all applicable rules before qualifying for a separate simulated-funded account. BoxcarFunded skips that first step and begins with its own funded-stage rules; it still uses virtual funds and is not a live brokerage account.

Check your account status and trading access details in My Portal; a paid order or a reached profit target does not by itself confirm that the account is ready. There is no Eval-to-funded activation fee. If you meet all pass requirements but the account still shows Eval, contact support with its account ID and the date you reached the target.

Boxcar simulated accounts support approved futures on CME, CBOT, NYMEX, and COMEX, including equity indexes, currencies, energy, metals, and agricultural products. Only approved contracts may be traded, and your account's position limit applies to the combined size of your trades.

Yes. Level II data is $13/month for CME only or $39/month for all four exchanges: CME, CBOT, NYMEX and COMEX. These are the direct exchange costs, passed through with no Boxcar markup. Activate your package yourself in your account dashboard.

The trading platform is included with your Boxcar plan at no extra charge. Boxcar lists Rithmic Trader Pro, NinjaTrader, MotiveWave, Quantower, Sierra Chart, Jigsaw, Bookmap, ATAS, and MultiCharts. Use the trading credentials and setup guidance for your account in My Portal; your trading login is separate from your Boxcar website login.

You can have unlimited evaluation accounts and up to 5 active funded accounts across all plans. Extra Straight-to-Funded purchases stay In reserve in your account summary. Activate them when a funded slot opens, or use that slot to upgrade a passed evaluation.

You may register through a business you are authorized to represent without prior written approval; choose Business and enter its full legal name. The authorized trader’s actual first and last name can be added in My Profile or during payout verification. Each trader has one permanent personal or business profile, with no conversion or replacement to change its type. Business payouts must go to the verified business after its formation, ownership, and required owner-ID documents are reviewed.

Boxcar account purchases are one-time charges unless checkout clearly discloses a different charge that you authorize. Eval fees do not automatically renew. The trading platform is included with your plan at no extra charge.

The reset policy covers evaluations and accounts purchased as direct-funded BoxcarFunded accounts, whether active or failed. A reset replaces the selected account with a fresh account of the same plan on your login; the previous account is removed from your dashboard and its history stays on record. A paid account's reset costs the lower of its original discounted price and the plan's current reset price. Free and referral reward accounts pay the current reset price. BoxcarFlex reset prices are $50 for $25K, $90 for $50K, $170 for $100K and $250 for $150K with the Daily Loss Limit, or $70, $130, $215 and $295 without it. Other plans use today's price with the ONTRACK discount. Select Reset in My Portal to open checkout directly and see the exact price before paying. A funded account earned by passing an evaluation cannot be reset after a breach: buy and pass a new evaluation to trade funded again. Live accounts cannot be reset.

A trading account must have at least one completed trade with at least $1 in net profit or loss within 30 calendar days or it is subject to permanent removal. Signing in or viewing charts does not meet this requirement. An Eval has no fixed completion deadline, but the inactivity rule still applies.

Email support@boxcartrading.com to ask about closing a trading account or to make a privacy request, and include your account email and where you live. Your permanent Boxcar profile is separate from your trading accounts; you cannot deactivate or replace it to create another personal or business profile. Privacy requests remain subject to applicable rights, identity verification, and legal retention requirements.

Eval and simulated-funded accounts must be flat by 4:45 PM ET Monday through Friday and may trade again at 6:00 PM ET for the next session when the market is open. The scheduled flatten is not itself a breach, but exchange early closes still apply. Live accounts follow their separate live trading schedule.

On Eval and simulated-funded accounts, you may trade during the overnight portion of an open session, but positions cannot remain open through the required daily close or over a weekend. Follow an earlier exchange close on holidays rather than the normal 4:45 PM ET cutoff. Live accounts follow their separate live trading schedule.

News trading is allowed in BoxcarPrime, BoxcarFlex, BoxcarFunded, and the BoxcarPayout Eval. BoxcarPayout simulated-funded accounts must remain flat from one minute before through one minute after a high-impact USD event; opening or holding a position during that window is a hard breach.

Holding long and short positions in the same exact contract is prohibited, and opposing positions in the same or correlated products across separate accounts are prohibited, including other traders' accounts and accounts at other firms. Within one Eval or simulated-funded account, opposing mini/micro pairs and opposing positions in different products are allowed within all other rules and limits. These same-account exceptions do not carry over to live accounts.

Genuine short-term scalping is allowed when it reflects realistic execution. An account can be flagged for review when more than half of its profits come from trades held for five seconds or less; a flag is not an automatic drawdown breach. Exploiting simulated fills, delayed prices, or system behavior is prohibited.

High-volume automated trading designed to exploit extremely short-lived price or execution differences is prohibited. Exploiting simulated fills, delayed prices, technical defects, or prohibited offsets across accounts also violates the rules.

You may use automated strategies and copy trades across your own Boxcar accounts. Each account must follow its own loss, position-size, session, news, and conduct rules, and you remain responsible for orders placed by your software. A copier does not combine accounts into one balance or risk limit.

Yes. Dollar-cost averaging and scaling into positions are allowed within your account's position and loss limits. Martingale-style additions to losing positions are permitted within those limits but strongly discouraged because they can rapidly increase risk.

Yes. Flipping is allowed: you may briefly open and close a trade solely to meet a minimum trading-day requirement. That purpose is not itself a violation, but all account trading rules still apply. A quick trade does not replace a required minimum daily profit, cycle profit goal or other payout condition.

Record the affected account, time, platform messages, and relevant screenshots or logs, then contact support promptly. Boxcar reviews verified incidents and their effect on the account; a disconnection or third-party issue does not automatically qualify for a refund, account adjustment, or payout.

Crypto payouts are available. Cryptocurrency trading is not supported. For purchases, use a payment method shown at checkout.

The published simulated-funded profit split is 90% to the trader and 10% to Boxcar. The split applies to approved payouts that meet the Program Rules; simulated gains are not automatically withdrawable funds.

You must meet your plan's current profit, trading-day, consistency, buffer, and request-limit requirements, plus any required verification. The minimum request is $500, and eligibility starts a new cycle after an approved payout.

Prime, Flex and BoxcarFunded allow up to five approved payouts per individual simulated-funded account. Five is a maximum, not a guaranteed minimum. Boxcar may select you for live earlier using lifetime payouts and trading history across all accounts, including failed, closed, reset or replaced accounts. Replacing an account does not erase that history or guarantee another five simulated payouts. BoxcarPayout has daily-profit review triggers instead of a fixed payout count. Live access requires approval, onboarding and a separate agreement.

Prime, Flex and BoxcarFunded forfeit remaining simulated profits at the move to live. BoxcarPayout can pay profit above its retained buffer after broker identity verification and live subaccount approval, capped at $15,000 total across your accounts with the usual 90/10 split. Its buffer and profit above the cap cannot be withdrawn. Approved or already-earned final payouts are settled separately; contact support with any pending request reference.

After meeting your plan's payout requirements, open Payouts in My Portal, choose the funded account and enter the gross amount. Track the request there. You can cancel it while it is Submitted or Under review; once it has a decision, it can't be changed.

Payouts are instant via Plaid for domestic U.S. bank accounts and take 2 days via WorkMarket by ADP for international bank accounts. Crypto payouts are also available.

Boxcar may require identity, residency, tax, sanctions, payment, or fraud checks before opening an account, granting access, approving a payout, or offering live capital. Contact support for the secure verification process; do not send unredacted identity documents through ordinary chat or email.

Payouts are instant via Plaid for domestic U.S. bank accounts and take 2 days via WorkMarket by ADP for international bank accounts.

Contact support with your account email and order identifier to request a receipt or invoice for a purchase. Include the purchase date and amount if you cannot find the order identifier, and never send your full card number or security code.

Boxcar may request tax forms, report payments, or withhold amounts when required by law. You are responsible for your own taxes and filings; contact support to confirm which documents are required for your account.

Boxcar corrects duplicate charges, amounts that differ from what you authorized, orders it cancels or cannot materially deliver under the refund policy, and charges that must be refunded by law. An unused purchase may receive discretionary review before any simulated order is placed; a failed account, lack of use, or change of mind does not normally qualify.

Use Contact support on this page or email support@boxcartrading.com. Include your account identifier and a short description so the team can investigate. For a time-sensitive issue, explain the urgency and ask support to confirm current availability.

Check the account status and trading access details in My Portal, and use your trading login rather than your website password. A paid order alone does not mean trading access is ready. If access is missing or you cannot connect, contact support with the account identifier, platform name, timestamp, and exact error message, with credentials removed from screenshots.

Your Boxcar trading login includes ten order sessions and one live market data session. Connecting another platform with market data enabled can disconnect your existing market data session. To use live market data on two devices at once, such as NinjaTrader on two computers or VPSs, add Second Login in My Portal > Add-ons for $30 a month. It raises market data to two sessions and keeps order sessions at ten. It covers every account on your login and usually turns on within 15 minutes.

Check the trading schedule, account status, and risk limits first: hitting a Daily Loss Limit locks trading until the next session, while touching the Maximum Loss Limit is a hard breach. If the restriction is unclear, send support the account identifier and exact platform message before placing further orders.

Your positions were closed automatically, either because the account reached its Daily Loss Limit or at the 4:45 PM ET session close. You can still close positions, and you may open new ones again when the next session opens at 6:00 PM ET. If your platform still shows an order or position after the automatic close, disconnect and reconnect instead of cancelling it again: Rithmic can disable a login that keeps cancelling a finished order. An account that reached its Maximum Loss Limit stays liquidation-only.

Open your plan's guide for its evaluation, trading-risk, and payout requirements. The Program Rules supplied for your purchase control; contact support if you need help identifying the terms that apply.