What a reset does
A reset replaces the selected account with a fresh account of the same plan on your trading login. The new account starts at the plan's starting balance and rules, with fresh trading progress. The previous account is removed from your login and your dashboard. Its trades and payments stay on record.
Resetting replaces the selected account. Buying a new account instead adds a separate account.
The reset policy covers evaluations and accounts purchased as direct-funded BoxcarFunded accounts, whether active or failed. A direct-funded reset starts a fresh direct-funded account of the same plan. Live accounts cannot be reset.
A funded account earned by passing an evaluation cannot be reset after a breach. Buy and pass a new evaluation to trade funded again. This is a separate account purchase at the price shown during checkout, not a reset of the failed funded account.
Reset an account in My Portal
Select Reset on an evaluation or purchased direct-funded account in My Portal to open checkout directly. The account does not need to have failed.
- Find the account in My Portal and select Reset. For an account that earned funded status, use Choose an account to buy a new evaluation.
- Pay the one-time reset fee on the secure checkout page. Discounts are applied automatically.
- After payment, your new account is set up on your login, usually within 30 minutes, and appears in your dashboard. The previous account is then removed.
Your reset price and eligibility
A paid account's reset costs the lower of two amounts: its original individual purchase amount after discounts, or the plan's current reset price. For accounts purchased together, only the selected account's allocated purchase price applies.
BoxcarFlex reset prices are set by size and Daily Loss Limit: $25K is $50 with the Daily Loss Limit or $70 without, $50K is $90 or $130, $100K is $170 or $215, and $150K is $250 or $295. Accounts with 40% Eval consistency reset for $45, $80, $150 and $225 with the Daily Loss Limit, or $60, $115, $195 and $265 without it. For other plans, the current reset price is today's price for the same plan with the ONTRACK discount.
Free accounts, including referral reward accounts, pay the current reset price for the same account configuration. The original free account does not make resets free. My Portal shows the exact reset price before payment.
The account must have room within your account limits. An account under review or with an unresolved payment or payout may need support assistance. Ask for help before the account's removal deadline if Reset is unavailable.