Use the methods shown at secure checkout
Payment details are entered on Stripe’s hosted checkout after you review your Boxcar order. Use one of the payment methods shown there for your purchase; available methods can differ by location, device, and transaction.
Check the plan, size, configuration, discount, and final total before confirming payment. Use a payment method you are authorized to use and provide a complete, accurate billing address.
If your payment is declined
Read the message on the payment page before trying again.
- Check the payment details and billing address on the secure payment page.
- Complete any verification requested by your bank. If the bank declines the payment, ask it whether the purchase is permitted.
- Retry only after correcting the issue, or choose another payment method offered by checkout that you are authorized to use.
If the result is unclear, check before paying again
If the page closes, times out, or shows an error after you confirm, check your order email and My Portal first. Do not submit repeated payments just because an account has not appeared immediately.
If you see a charge but cannot confirm the order, contact support with your account email, approximate payment time, amount, and any order reference or error message. Mention whether your bank labels the charge pending or completed.
Never send your full card number, card security code, bank login, or account password to support.